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FAQ

Shipping Charges

The customer is responsible for all freight costs unless otherwise stated. Next day, 2-day and 3-day air delivery options are available at an additional cost. Freight charges are calculated based on dimensional weight. Call 614-403-0606 for a shipping quote.

Accepted Payments

We accept all major credit cards, check by mail or phone, wire transfer, and PayPal.

International Export

Please call 614-403-0606 for a quote, which may include shipping, special packaging, and documentation by request. International orders for export are subject to prepayment in US currency. The customer accepts responsibility for all order costs, shipping and destruction fees. We are not responsible for any products rejected by the destination country’s customs agency or any additional fees charged by the importing country.

Live Birds

  • Special handling is required.
  • All live bird orders must include a contact phone number and physical address.
  • Adult birds are shipped via USPS Express Mail.
  • Due to USPS requirements insurance is not eligible for shipping.
  • Orders can not be canceled within 7 days of the order’s shipping date.
  • No changes can be made to an order once it has been placed.
  • We can't guarantee a live delivery, but if this happens please call us and we will make it right with you.

Licensing

There are no licensing requirements for our breeds. Please double-check with your local authorities to ensure you are complying with local rules and regulations.

Climate

What climate do these birds survive in?

Grey peacocks are tropical, therefore will need a heat source during the winter months. As for the other birds JWC offers, they are adjusted to the cold and do well during the winter months.

Pick Up Orders

Please call 614-403-0606 to let us know when you plan to pick up your order to help us provide a more timely service.

Housing

Peacocks often need a minimum of 8x8 sized pen. As for the pheasants, aviaries are a popular choice for the birds.

Prices

All orders will be invoiced on the basis of the product’s price at the time of shipment. We reserve the right to adjust catalog prices if necessary. Please contact us at 614-403-0606 to confirm prices at any time. We are not responsible for typographical errors.

State Sales Tax

We are required to collect sales tax by law when applicable. Please provide us with a signed Certificate of Resale or Exemption Certificate in order for us to apply tax exemption to your order.

Credit Cards

We reserve the right to pre-authorize any credit or debit card payment and are not responsible for any overdraft fees resulting from the pre-authorization.